Charity or non-governmental organisation:- any charity or NGO that is registered with The Authority for Civil Society Organisations (ACSO), AND can provide its Registration License and related documentation.

Religious Institutions:- religious organisations that are not required to register with ACSO, are also allowed to register, provided that they can provide the necessary documentation from the institution lead.

Individual:- any person with medical challenges and conditions ,which are supported by medical institutions and professionals.

The major requirements are:- Registration details, including a valid registration certificate from The Authority for Civil Society Organisation (ACSO). Registered Memorandum of Association/Governing Rules of the Donee or NGO Bank details for payout

If all required documents are submitted, we aim to approve it in 1 working day. If we need further information, it may take a bit longer.

We are running a promotion at the moment, which means we will charge NO fees until 31st March 2022. Then after, an adminstrative and transaction fee of 2.75% will be charged per donation.

This means, you recieve 100% of the donations - Start a Cause and give it a try.

First of all, thank you for considering us. Our initial focus is serving Ethiopia (check About Us to learn more about our motivation.) However, we are exploring ways of serving other areas of the world, especially those that are considered "underserver". Contact us if you believe we can help you.

Once your campaign is completed, wegenfund will push to the specific bank account submitted. The bank account should be in your charity or non-governmental organisation.

Underneath the sign-in page, there is a link to reset your password. Using that link to request a password reset link is the easiest way. If you are still having problems after using that, please contact us using the details on the Contact Us page. To protect your account, we may require proof of account ownership.

No documents required to do the campaign. You need to register with your details and select a registered charity from the list.

Your fundraiser will remain live until the main campaign target date.

If you believe your account might have been accessed by unauthorised person(s), the first thing you should try is change the password as soon as you can. If you are unable to access your account, then please contact us using the details on the Contact Us page.

Yes, you can update your campaign description. However, you cannot change your charity name.

Wegenfund fund restricts personal fundraising to only medical conditions ,which are supported by medical institutions and professionals. To register in the wegenfund platform, it needs a medical letter from the medical institution.

You will be paid through a bank account. The name registered on the campaign and the bank account should be identical.

As of today, you cannot raise fund for your business. Wegenfund is working with all critical stakeholders to release the business crowdfunding capability.

We accept most credit and debit cards issued by Visa and Mastercard and are working hard to add more.

The donors can give a minimum of $5.00 and maximum of $1000.00 in one donation to a specific charity.

The donation platform can accept from anywhere in the world with Visa Cards and Master Cards.

As soon as you make a donation, we automatically send a donation receipt to the email you've given us with details of the amount you donate and the charity name.

As soon as you make a donation, we automatically send a donation receipt to the email you've given us with details of the amount you donate and the charity name.

Please use contact pages to reach out either by call or email.

Yes, it is in the pipelines. Compared to other regions of the world, financial technology in Ethiopia is in its early days. For that reason, we are not there yet with the local payment integration, but it is coming very soon.

No, you can donate without registering. In the payout section, you will have normal details for card payment.